Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of sources:
- You
- When you provide such information directly to us.
- When you create an account or use our interactive tools and Services.
- When you voluntarily provide information in free-form text boxes through the
Services or through responses to surveys or questionnaires.
- When you send us an email or otherwise contact us.
- When you use the Services and such information is collected automatically.
- Through Cookies (defined in the “Tracking Tools, Advertising and Opt-Out”
section below).
- Third Parties
- Vendors
- We may use analytics providers to analyze how you interact and engage with the
Services, or third parties may help us provide you with customer support.
- We may use vendors to obtain information to generate leads and create user
profiles.
- Advertising Partners
- We receive information about you from some of our vendors who assist us with
marketing or promotional services related to how you interact with our websites,
applications, products, Services, advertisements or communications.
- Data Brokers
- Social Networks
- If you provide your social network account credentials to us or otherwise sign
in to the Services through a third-party site or service, some content and/or
information in those accounts may be transmitted into your account with us.
Our Commercial or Business Purposes for Collecting or Disclosing Personal Data
- Providing, Customizing and Improving the Services
- Creating and managing your account or other user profiles.
- Processing orders or other transactions; billing.
- Providing you with the products, services or information you request.
- Meeting or fulfilling the reason you provided the information to us.
- Providing support and assistance for the Services.
- Improving the Services, including testing, research, internal analytics and product
development.
- Personalizing the Services, website content and communications based on your
preferences.
- Marketing the Services
- Marketing and selling the Services.
- Showing you advertisements, including interest-based or online behavioral advertising.
- Corresponding with You
- Responding to correspondence that we receive from you, contacting you when necessary or
requested, and sending you information about make-my-ai or the Services.
- Sending emails and other communications according to your preferences or that display
content that we think will interest you.
- Meeting Legal Requirements and Enforcing Legal Terms
- Fulfilling our legal obligations under applicable law, regulation, court order or other
legal process, such as preventing, detecting and investigating security incidents and
potentially illegal or prohibited activities.
- Protecting the rights, property or safety of you, make-my-ai or another party.
- Enforcing any agreements with you.
- Responding to claims that any posting or other content violates third-party rights.
- Resolving disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for
materially different, unrelated or incompatible purposes without providing you notice.
How We Disclose Your Personal Data
We disclose your Personal Data to the categories of service providers and other parties listed in
this section. Depending on state laws that may be applicable to you, some of these disclosures may
constitute a “sale” of your Personal Data. For more information, please refer to the state-specific
sections below.
- Service Providers. These parties help us provide the Services or perform
business functions on our behalf. They include:
- Hosting, technology and communication providers.
- Analytics providers
- Support and customer service vendors.
- Product fulfillment and delivery providers.
- Payment processors.
- Our payment processing partner Stripe, Inc. (“Stripe”) collects your
voluntarily-provided payment card information necessary to process your payment.
- Please see Stripe’s terms of service and privacy policy for information on its
use and storage of your Personal Data.
- Advertising Partners. These parties help us market our services and provide you
with other offers that may be of interest to you. They include:
- Ad networks.
- Marketing providers.
- Analytics Partners. These parties provide analytics on web traffic or usage of
the Services. They include:
- Companies that track how users found or were referred to the Services.
- Companies that track how users interact with the Services.
- Business Partners. These parties partner with us in offering various services.
They include:
- Businesses, such as restaurants, that you have a relationship with.
- Parties You Authorize, Access or Authenticate
- Third parties you access through the services.
- Social media services.
Legal Obligations
We may share any Personal Data that we collect with third parties in conjunction with any of the
activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our
Commercial or Business Purposes for Collecting Personal Data” section above.
Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger,
acquisition, bankruptcy or other transaction in which that third party assumes control of our
business (in whole or in part). Should one of these events occur, we will make reasonable efforts to
notify you before your information becomes subject to different privacy and security policies and
practices.
Data that is Not Personal Data
We may create aggregated, de-identified or anonymized data from the Personal Data we collect,
including by removing information that makes the data personally identifiable to a particular user.
We may use such aggregated, de-identified or anonymized data and share it with third parties for our
lawful business purposes, including to analyze, build and improve the Services and promote our
business, provided that we will not share such data in a manner that could identify you.
Tracking Tools, Advertising and Opt-Out
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and
JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us
how and when you visit and use our Services, analyze trends, learn about our user base and operate
and improve our Services. Cookies are small pieces of data– usually text files – placed on your
computer, tablet, phone or similar device when you use that device to access our Services. We may
also supplement the information we collect from you with information received from third parties,
including third parties that have placed their own Cookies on your device(s).
We use the following types of Cookies:
- Essential Cookies. Essential Cookies are required for providing you with features or services
that you have requested. For example, certain Cookies enable you to log into secure areas of our
Services. Disabling these Cookies may make certain features and services unavailable.
- Functional Cookies. Functional Cookies are used to record your choices and settings regarding
our Services, maintain your preferences over time and recognize you when you return to our
Services. These Cookies help us to personalize our content for you, greet you by name and
remember your preferences (for example, your choice of language or region).
- Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how
visitors use our Services. They do this by collecting information about the number of visitors
to the Services, what pages visitors view on our Services and how long visitors are viewing
pages on the Services. Performance/Analytical Cookies also help us measure the performance of
our advertising campaigns in order to help us improve our campaigns and the Services’ content
for those who engage with our advertising. For example, Google LLC (“Google”) uses cookies in
connection with its Google Analytics services. Google’s ability to use and share information
collected by Google Analytics about your visits to the Services is subject to the Google
Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s
use of Cookies by visiting the Google advertising opt-out page at
www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at
https://tools.google.com/dlpage/gaoptout/.
- Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online
activity and identify your interests so that we can provide advertising that we believe is
relevant to you. For more information about this, please see the section below titled
“Information about Interest-Based Advertisements.”
You can decide whether or not to accept Cookies through your internet browser’s settings. Most
browsers have an option for turning off the Cookie feature, which will prevent your browser from
accepting new Cookies, as well as (depending on the sophistication of your browser software) allow
you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies
that are already on your device. If you do this, however, you may have to manually adjust some
preferences every time you visit our website and some of the Services and functionalities may not
work.
To explore what Cookie settings are available to you or to modify your preferences with respect to
Cookies, you can access your Cookie management settings by clicking [LINK]. To find out more
information about Cookies generally, including information about how to manage and delete Cookies,
please visit http://www.allaboutcookies.org/.
Information about Interest-Based Advertisements:
We may serve advertisements, and also allow third-party ad networks, including third-party ad
servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the
Services. These advertisements may be targeted to users who fit certain general profile categories
or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based
Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of
particular users on the Services and/or services of third parties. Such information may be gathered
through tracking users’ activities across time and unaffiliated properties, including when you leave
the Services. To accomplish this, we or our service providers may deliver Cookies, including a file
(known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad
networks to provide anonymized, aggregated auditing, research and reporting for us and for
advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you
visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your
browser, just as if you had requested a web page from their site.
We comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles for Online
Behavioral Advertising. Through the DAA and Network Advertising Initiative (“NAI”), several media
and marketing associations have developed an industry self-regulatory program to give consumers a
better understanding of, and greater control over, ads that are customized based a consumer’s online
behavior across different websites and properties. To make choices about Interest-Based Ads from
participating third parties, including to opt-out of receiving behaviorally targeted advertisements
from participating organizations, please visit the DAA’s or NAI’s consumer opt-out pages, which are
located at http://www.networkadvertising.org/choices/
or www.aboutads.info/choices.
Data Security
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate
physical, technical, organizational and administrative security measures based on the type of
Personal Data and how we are processing that data. You should also help protect your data by
appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access
to your computer or device and browser; and signing off after you have finished accessing your
account. Although we work to protect the security of your account and other data that we hold in our
records, please be aware that no method of transmitting data over the internet or storing data is
completely secure.
Data Retention
We retain Personal Data about you for as long as necessary to provide you with our Services or to
perform our business or commercial purposes for collecting your Personal Data. When establishing a
retention period for specific categories of data, we consider who we collected the data from, our
need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal
Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our
legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by
applicable law, rule or regulation. We may further retain information in an anonymous or aggregated
form where that information would not identify you personally.
For example:
- We retain your profile information and credentials for as long as you have an account with us.
- We retain your payment data for as long as we need to process your purchase or subscription.
- We retain your device/IP data for as long as we need it to ensure that our systems are working
appropriately, effectively and efficiently.
Personal Data of Children
As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data from children
under 13 years of age; if you are a child under the age of 13, please do not attempt to register for
or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal
Data from a child under 13 years of age, we will delete that information as quickly as possible. If
you believe that a child under 13 years of age may have provided Personal Data to us, please contact
us at support@make-my-ai.com.
California Resident Rights
If you are a California resident, you have the rights set forth in this section. Please see the
“Exercising Your Rights” section below for instructions regarding how to exercise these rights.
Please note that we may process Personal Data of our customers’ end users or employees in connection
with our provision of certain services to our customers. If we are processing your Personal Data as
a service provider, you should contact the entity that collected your Personal Data in the first
instance to address your rights with respect to such data.
If there are any conflicts between this section and any other provision of this Privacy Policy and
you are a California resident, the portion that is more protective of Personal Data shall control to
the extent of such conflict. If you have any questions about this section or whether any of the
following rights apply to you, please contact us at support@make-my-ai.com.
Access
You have the right to request certain information about our collection and use of your Personal Data
over the past 12 months. In response, we will provide you with the following information:
- The categories of Personal Data that we have collected about you.
- The categories of sources from which that Personal Data was collected.
- The business or commercial purpose for collecting or selling your Personal Data.
- The categories of third parties with whom we have shared your Personal Data.
- The specific pieces of Personal Data that we have collected about you.
If we have disclosed your Personal Data to any third parties for a business purpose over the past 12
months, we will identify the categories of Personal Data shared with each category of third party
recipient. If we have sold your Personal Data over the past 12 months, we will identify the
categories of Personal Data sold to each category of third party recipient.
Deletion
You have the right to request that we delete the Personal Data that we have collected about you.
Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your
Personal Data to provide you with the Services or complete a transaction or other action you have
requested, or if deletion of your Personal Data involves disproportionate effort. If your deletion
request is subject to one of these exceptions, we may deny your deletion request.
Correction
You have the right to request that we correct any inaccurate Personal Data we have collected about
you. Under the CCPA, this right is subject to certain exceptions: for example, if we decide, based
on the totality of circumstances related to your Personal Data, that such data is correct. If your
correction request is subject to one of these exceptions, we may deny your request.
Processing of Sensitive Personal Information Opt-Out
Consumers have certain rights over the processing of their sensitive information. However, we do not
collect sensitive categories of personal information.
Personal Data Selling and Sharing Opt-Out:
We may disclose your Personal Data with third parties for the purposes of cross-contextual behavioral
advertising or targeted advertising, which may constitute “selling” and “sharing” under the CCPA.
You have the right to opt-out from these disclosures in accordance with this Section.
As described in the Tracking Tools, Advertising and Opt-Out section above, we have incorporated
Cookies from certain third parties into our Services. These Cookies allow those third parties to
receive information about your activity on our Services that is associated with your browser or
device. Those third parties may use that data to serve you relevant ads on our Services or on other
websites you visit. Under the CCPA, sharing your data through third party Cookies for online
advertising may be considered a “sale” or “sharing” of information.
Over the past 12 months, we have sold or shared the following categories of your Personal Data to
categories of third parties listed above:
Over the past 12 months, we have sold or shared the categories of Personal Data listed above with the
categories of third parties listed for the following purposes:
- Marketing and selling the Services.
- Showing you advertisements, including interest-based or online behavioral advertising.
You have the right to opt-out of the sale or sharing of your Personal Data. You can opt-out using the
following methods:
- By implementing the Global Privacy Control or similar control that is legally recognized by a
government agency or industry standard and that complies with the CCPA. The signal issued by the
control must be initiated by your browser and applies to the specific device and browser you use
at the time you cast the signal. Please note this does not include Do Not Track signals.
- By opting out of the sharing or selling of Personal Information in your cookie management
settings, accessible by [ ].
Once you have submitted an opt-out request, we will not ask you to reauthorize the sale or sharing of
your Personal Data for the purposes of cross-contextual behavioral advertising for at least 12
months.
To our knowledge, we do not sell or share the Personal Data of minors under 16 years of age.
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you
our goods or services, charge you different prices or rates, or provide you a lower quality of goods
and services if you exercise your rights under the CCPA. However, we may offer different tiers of
our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices,
rates or levels of quality of the goods or services you receive related to the value of Personal
Data that we receive from you.
Virginia Resident Rights
If you are a Virginia resident, you have the rights set forth under the Virginia Consumer Data
Protection Act (“VCDPA”). Please see the “Exercising Your Rights” section below for instructions
regarding how to exercise these rights. Please note that we may process Personal Data of our
customers’ end users or employees in connection with our provision of certain services to our
customers. If we are processing your Personal Data as a service provider, you should contact the
entity that collected your Personal Data in the first instance to address your rights with respect
to such data. Additionally, please note that these rights are subject to certain conditions and
exceptions under applicable law, which may permit or require us to deny your request.
If there are any conflicts between this section and any other provision of this Privacy Policy and
you are a Virginia resident, the portion that is more protective of Personal Data shall control to
the extent of such conflict. If you have any questions about this section or whether any of the
following rights apply to you, please contact us at support@make-my-ai.com.
Access
You have the right to request confirmation of whether or not we are processing your Personal Data and
to access your Personal Data.
Correction
You have the right to correct inaccuracies in your Personal Data, to the extent such correction is
appropriate in consideration of the nature of such data and our purposes of processing your Personal
Data.
Portability
You have the right to request a copy of your Personal Data in a machine-readable format, to the
extent technically feasible.
Deletion
You have the right to delete your Personal Data.
Opt-Out of Certain Processing Activities
- You have the right to opt-out of the processing of your Personal Data for targeted advertising
purposes. You may opt-out of our processing of Personal Data for targeted advertising purposes
by [ ].
- You have the right to opt-out to the sale of your Personal Data. We do not currently sell your
Personal Data as defined under the VCDPA.
- You have the right to opt-out from the processing of your Personal Data for the purposes of
profiling in furtherance of decisions that produce legal or similarly significant effects to
you, if applicable.
Appealing a Denial
If we refuse to take action on a request within a reasonable period of time after receiving your
request in accordance with this section, you may appeal our decision. In such appeal, you must (1)
provide sufficient information to allow us to verify that you are the person about whom the original
request pertains and to identify the original request, and (2) provide a description of the basis of
your appeal. Please note that your appeal will be subject to your rights and obligations afforded to
you under the VCDPA. We will respond to your appeal within 60 days of receiving your request. If we
deny your appeal, you have the right to contact the Virginia Attorney General using the methods
described at https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint.
You may appeal a decision by us using the following methods:
- Email us at: support@make-my-ai.com (title must include “VCDPA Appeal”)
Exercising Your Rights under CCPA and VCDPA
To exercise the rights described in this Privacy Policy, you or, if you are a California resident,
your Authorized Agent (defined below) must send us a request that (1) provides sufficient
information to allow us to verify that you are the person about whom we have collected Personal
Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and
respond to it. Each request that meets both of these criteria will be considered a “Valid Request.”
We may not respond to requests that do not meet these criteria. We will only use Personal Data
provided in a Valid Request to verify your identity and complete your request. You do not need an
account to submit a Valid Request.
We will work to respond to your Valid Request within the time period required by applicable law. We
will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive,
repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will
notify you of the fee and explain that decision before completing your request.
You may submit a Valid Request using the following methods:
- Email us at: support@make-my-ai.com
- Call us at: (855) 938-1420
- Submit a form at this address:
Headquarters
6275 West Plano Parkway
Suite 500 Plano
Texas 75093, USA
+1 (214) 484-8415
Delivery Centre
91Springboard Business Hub Pvt Ltd
Mytri square, Hitec City - Kondapur
Hyderabad, Telangana 500084, INDIA
+91 85008 09977
If you are a California resident, you may also authorize an agent (an “Authorized Agent”) to exercise
your rights on your behalf. To do this, you must provide your Authorized Agent with written
permission to exercise your rights on your behalf, and we may request a copy of this written
permission from your Authorized Agent when they make a request on your behalf.
Other State Law Privacy Rights
California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us
to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing
purposes; in order to submit such a request, please contact us at support@make-my-ai.com.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of
websites and web applications and services that you do not wish such operators to track certain of
your online activities over time and across different websites. Our Services do not support Do Not
Track requests at this time. To find out more about “Do Not Track,” you can visit www.allaboutdnt.com.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data
to third parties. You can exercise this right by contacting us at support@make-my-ai.com with the subject
line “Nevada Do Not Sell Request” and providing us with your name and the email address associated
with your account. Please note that we do not currently sell your Personal Data as sales are defined
in Nevada Revised Statutes Chapter 603A.
Contact Information:
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use
your Personal Data or your choices and rights regarding such collection and use, please do not
hesitate to contact us at:
- www.make-my-ai.com
- support@make-my-ai.com
Headquarters
6275 West Plano Parkway
Suite 500 Plano
Texas 75093, USA
+1 (214) 484-8415
Delivery Centre
91Springboard Business Hub Pvt Ltd
Mytri square, Hitec City - Kondapur
Hyderabad, Telangana 500084, INDIA
+91 85008 09977